Novaintermed SRL knows the importance of your data and is committed to protecting its confidentiality and security. Therefore, it is important for us to provide you in an integrated and practical way the information related to the processing of your personal data as data subjects (users of the website, customers, potential customers, consumers , potential consumers) under this Personal Data Processing Policy, applicable for the purposes listed below.
This Policy applies to all devices used to access the Novaintermed website, including smartphones, tablets. If you do not agree with the terms and conditions related to their use (set out in this document from the point of view of personal data protection but also in the documents General Conditions, Privacy Policy from the point of view of confidential information, rights author, etc.), please do not use the site
According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, Novaintermed SRL manages safely and only for the specified purposes, the personal data you provide us about you, in the context of visiting the site and purchasing Novaintermed SRL products under the brand: Novaintermed or other partner brands.
By checking that you agree to the General Terms and Conditions and the Personal Data Processing Policy or, as the case may be, by continuing to use our site and services after reviewing this Policy, you agree to this Data Processing Policy personal.
1. The purposes for which we collect and process your personal data
Novaintermed SRL collects and processes your personal data for the following purposes:
A. Administration, improvement and realization of products and services provided by the site
B. Commercial product sales activities, including realization, administration and development of product sales on the website, administration of customer accounts, research / market studies, statistics.
C. Advertising, marketing and publicity, activities to promote the services of Novaintermed SRL, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales of services and consumer behavior.
D. After-sales activities, including customer relations services, informing users / customers about the evaluation of services offered (including evaluation of services on the website –, improving the quality of repair and maintenance services of products sold through the activity carried out within the Service department; performing service intervention, product replacements.
E. For evidentiary purposes in connection with the above activities and archiving.
2. The categories of personal data that we process
In order to achieve the above purposes, we process the following categories of personal data:
A. For the administration, improvement and realization of the products and services provided by the site
– name, surname, address (domicile / residence), e-mail, technical information about the visitor’s device – its location, IP address, type of hardware, information about the time slot and the date when the website was used, other information resulting from the use of cookies; For more information about cookies, please see the Cookie Policy available on the website.
B. For commercial activities of sales of products and services, including sales, administration and development, including online sales on the website, customer account management, research / market research, statistics:
– name, surname, address (domicile / residence), personal numerical code, e-mail, date and place of birth, delivery addresses, profession, place of work.
C. For advertising, marketing and publicity, activities to promote the services of Novaintermed SRL, development of promotional companies, transmission of newsletters (newsletters), tracking and monitoring of sales and consumer behavior.
– name and surname, date and place of birth, telephone / fax, e-mail, address (domicile / residence), habits / preferences / behavior – in addition, Novaintermed SRL processes data consisting of personal numerical code and serial number and identity card number strictly for identifying the winners of promotional campaigns (if applicable) and for complying with the requirements of tax law. Also, some of this data is required as a unique identifier of the person depending on the type of contest / promotion / application / game in which they participate.
D. For after-sales activities, including customer relations services, informing users / customers regarding the evaluation of products and services offered by Novaintermed SRL, improving the quality of products and services in the customer evaluation questionnaire.
– name and surname, telephone / fax, e-mail, address (work address), voice, habits / preferences / behavior, other data resulting from the evaluation of products by customers – in addition, Novaintermed SRL processes data related to: personal numerical code, series and identity card number, bank details, for sales services and for situations in which replacements of products and / or services occur.
E. For evidentiary purposes in connection with the above and archiving activities: storage of personal data referred to for the above purposes in order to keep records of activities carried out, to protect legal rights and to exercise other rights under the law and contracts concluded, the fulfillment of possible archiving requirements, in accordance with the legal provisions.
Personal data benefiting from a special protection regime such as the personal numerical code, series and number of the identity document, will be collected and processed under restrictive conditions and in accordance with legal provisions to ensure compliance with applicable data protection rules. regarding them. The provision of personal data is necessary for Novaintermed SRL. perform the activities listed according to the above. A refusal on your part to provide us with this data could lead to the impossibility on the part of Novaintermed SRL. to provide you with such services, information, to respond to your requests or to perform any other activities listed above.
3. To whom we disclose your personal data
In order to achieve one or more of the purposes mentioned above, Novaintermed SRL may disclose your personal data to the following categories of recipients:
– the contractual partners of Novaintermed SRL (as in the case of companies with which Novaintermed SRL is in partnership, collaboration, but only on the basis of a confidentiality commitment on their part, which guarantees that personal information is made in accordance with applicable law),
– service providers (marketing, courier services, payment / banking services, debt collection, or other services), including entities that assist Novaintermed SRL in processing data as proxies, insurers, public authorities (Prosecutor’s Office, Police, courts and other competent state bodies), based on and within the limits of legal provisions and as a result of express requests, to other companies in the same group with Novaintermed SRL as well as you as a data subject in the context of exercising your right of access.
The data recorded by Novaintermed are not sold to third parties and are used only for the purpose of improving the company’s services.
4. By reading this Policy, you have become aware that your rights under the law are guaranteed, namely:
to be informed about the processing of your personal data, in accordance with the law;
access to your personal data;
intervention on your personal data;
not to be subject to an individual decision of an automatic nature;
the right to the portability of your data;
to oppose the processing of personal data concerning you and to request the rectification, updating or deletion of data in accordance with the law – in the case of personal data processed for direct marketing purposes, this right may be exercised at any time, free of charge and without justification;
to bring you to justice in case of violations of the relevant legislation.
You can exercise these rights by sending an e-mail to Novaintermed SRL by accessing the contact form at or you can write to us at the following postal address: Str.Drumul Potcoavei, 5 A, Pipera- Voluntari, Judetul Ilfov or by e-mail:
You can oppose at any time and without justification, the processing of your personal data for direct marketing purposes, by transmission to Novaintermed SRL. (by accessing the contact form at or at the postal address: Str.Drumul Potcoavei, 5 A, Pipera-Voluntari, Ilfov County, or by e-mail:, a In this case, your request will be forwarded to the specialized department of Novaintermed SRL, you may receive a message confirming that your option has been noted, as well as any other necessary information, as the case.
5. Special provisions related to minors
Novaintermed SRL does not pursue in its data processing activities, the processing of personal data of minors. Particular care shall be taken to ensure that any processing of minors’ personal data is carried out in accordance with legal requirements and in strictly determined cases.
Novaintremed SRL does not carry out direct marketing promotional activities for minors.
Minors under the age of 18 are not allowed to request products and services or any communications on the Novaintermed SRL website, or to participate in contests or campaigns of Novaintermed SRL, unless this is done on behalf of the minor by the legal representative. or the guardian of the minor in question, according to the law.
Also, any person who provides us with personal data through the site or other applications or devices covered by this Policy guarantees that he is of age, respectively has full capacity to exercise.
Any collection or processing of personal data of minors will be carried out only in accordance with the law, and taking into account the above.
6. Duration of data processing
According to art. 5 para. (1) lit. e) of Regulation (EU) 2016/679, “personal data shall be kept in a form which permits identification of data subjects for a period not exceeding the period necessary to fulfill the purposes for which the data are processed; personal data may be stored for longer periods in so far as they are processed exclusively for archiving purposes in the public interest, for scientific or historical research or for statistical purposes, in accordance with Article 89 (1), subject to the implementation of the appropriate technical and organizational measures provided for in this Regulation in order to guarantee the rights and freedoms of the data subject.
7. Other information
Please check this Personal Data Processing Policy each time you use our website to be constantly informed about it.
At the end of the processing operations, the recorded data may be archived, in whole or in part, for statistics, improvement of services, management of customer accounts, research / market studies, provided that they will be used for purposes similar to those provided in this document.
For the erroneous registration of personal data caused by the data indexing software, Novaintermed SRL does not assume any responsibility.